Privacy Policy

1. Introduction

At buyer.dev, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered ecommerce conversion engine.

2. Data We Collect

We collect information that you provide directly to us, such as when you create an account, connect your store, or communicate with our support team. This includes:

• Account Information: Name, email address, and store URL.
• Store Data: Product catalog information, pricing, and descriptions synced from your ecommerce platform.
• Customer Interaction Data: Chat transcripts and intent profiles generated during customer interactions with the buyer.dev widget.

3. How We Use Your Data

We use the collected data to:

• Provide and maintain our AI assistant services.
• Train and improve our AI models specifically for your store's context.
• Analyze store performance and provide conversion insights.
• Comply with legal obligations and prevent fraudulent activity.

4. Compliance with US and EU Laws

We comply with the General Data Protection Regulation (GDPR) for our European users and the California Consumer Privacy Act (CCPA) for our US users. You have the right to access, correct, or delete your personal data at any time.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@buyer.dev.